Facilities

Selina Cancun Laguna Hotel Zone Cancún Amenities

The Selina Cancun Hotel Zone offers a wide variety of services and amenities, including an on-site restaurant serving Mexican cuisine, free Wi-Fi access, and pet-friendly accommodations where extra charges may apply. For added convenience, the hotel provides an airport shuttle, family rooms, and non-smoking rooms. The hotel also features a tour desk and street parking for guests. For outdoor activities, the hotel includes an outdoor fireplace, picnic area, outdoor furniture, terrace, garden, and a shared kitchen.

Guests can participate in a variety of activities, including bicycle rental, live music performances, cooking classes, local cultural tours, themed dinner nights, bike tours, walking tours, and movie nights, which may require additional charges. Additionally, the hotel offers off-site access to the beach and water park at an additional charge. Furthermore, evening entertainment, nightclub/DJ, snorkeling, off-site cycling, karaoke, billiards, games room, and a golf course within 3 km require additional charges. For dining options, the hotel features a coffee house on site, fruits at an extra charge, special diet menus provided on request, a snack bar, and a full bar.

The hotel provides free private parking nearby where reservation is not required, as well as street parking is also available. Reception services include invoice provision, lockers, an ATM/cash machine, luggage storage, and a 24-hour front desk The hotel offers board games and puzzles and has daily housekeeping service provided, and business services including fax/photocopying, a business center, and meeting/banquet facilities are available for an additional charge.

Other general services include shuttle service with additional charges, pet baskets, a minimarket, a shared lounge/TV area, vending machines for snacks and drinks, a designated smoking area, air conditioning, car hire services, and packed lunches. For wellness, Selina Cancun Laguna Hotel Zone offers fitness and yoga classes, a massage chair, full-body and various types of massages, spa/wellness packages, sun umbrellas, sun loungers or beach chairs, a public bath, and massage services which require additional charges. The staff is fluent in English and Spanish to accommodate a wide range of guests.

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    Activities
  • Tour or class about local culture
  • Cooking class
  • Movie nights
  • Billiards
  • Live music/performance
  • Walking tours
  • Water park
  • Snorkelling
  • Golf course (within 3 km)
  • Bike tours
  • Themed dinner nights
  • Happy hour
  • Beach
  • Cycling
Business Facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Cleaning Services
  • Daily housekeeping
Cleanliness & disinfection
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Common Areas
  • Games room
  • Outdoor furniture
  • Shared kitchen
  • Garden
  • Picnic area
  • Terrace
  • Outdoor fireplace
  • Shared lounge/TV area
Entertainment & Family Services
  • Board games/puzzles
  • Evening entertainment
  • Karaoke
  • Nightclub/DJ
Food & Drink
  • Special diet menus (on request)
  • Coffee house on site
  • Vending machine (drinks)
  • Bar
  • Vending machine (snacks)
  • Fruits
  • Snack bar
  • Packed lunches
  • Restaurant
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
Front Desk Services
  • Tour desk
  • Invoice provided
  • 24-hour front desk
  • ATM/cash machine on site
  • Luggage storage
  • Lockers
General
  • Parking
  • Private parking
  • Free parking
  • Pets allowed
  • WiFi available in all areas
Miscellaneous
  • Air conditioning
  • Designated smoking area
  • Family rooms
  • Non-smoking rooms
  • Pet basket
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/check-out
Pool and Spa
  • Hand massage
  • Public Bath
  • Spa facilities
  • Full body massage
  • Massage
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Massage chair
  • Back massage
  • Sun umbrellas
  • Yoga classes
  • Neck massage
  • Fitness classes
  • Foot massage
  • Swimming pool
  • Head massage
Safety & security
  • Safety deposit box
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Services
  • WiFi
  • Internet services
  • Free WiFi
Shops
  • Minimarket on site
Transportation
  • Shuttle service
  • Airport shuttle
  • Street parking
  • Airport shuttle (additional charge)
  • Airport pick up
  • Airport drop off
  • Car hire
  • Shuttle service (additional charge)

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